Legal

Privacy policy

This policy explains what information VeriLand collects, how we use it, and the choices you have. It applies to this website and the services offered through it.

Last updated: 10 July 2026

Information we collect

We collect information you give us directly and a limited amount of technical information collected automatically.

Information you submit through our forms — such as your name, contact details, the location of the land, where you are in the process, the documents you hold, and any notes you add

Communications you send us by WhatsApp, email or other channels

Basic technical and usage data — such as pages visited and referring source — collected through privacy-focused analytics

How we use your information

We use the information you provide to:

Respond to your enquiry and recommend an appropriate verification scope and quote

Carry out the checks you request and prepare your report

Communicate with you about your request by your preferred method

Operate, maintain and improve our website and service

Meet legal, accounting and record-keeping obligations

How we share your information

We do not sell your personal information. We share it only where necessary to provide the service — for example with service providers who host our website, store form submissions, or help us communicate with you, and with qualified professionals engaged to carry out specific checks on your instructions. We may also disclose information where required by law.

Form submissions from this site are transmitted to a data store we control (for example a spreadsheet or CRM) so our team can follow up with you.

Data retention

We keep your information for as long as needed to provide the service and to meet our legal and business obligations, after which it is deleted or anonymised. You can ask us to delete information we hold about you, subject to any records we're required to keep.

Security

We take reasonable measures to protect the information you share with us. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. We only ever request sensitive documents through a secure follow-up, never through the public form.

Your choices and rights

You can ask to access, correct or delete the personal information we hold about you, or ask us to stop contacting you, by getting in touch using the details on our contact page. We'll respond in line with applicable law.

Cookies and analytics

We use privacy-focused analytics to understand how the site is used. These tools collect aggregate usage information and are configured to limit the collection of personal data. Your browser settings let you control cookies.

International transfers

Because we support buyers in the diaspora, information may be processed in countries other than where you live. Where that happens, we take steps to ensure it remains appropriately protected.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.

Contact

Questions about this policy or your information? Reach us on WhatsApp or through our contact page.